The Checklist
Please take a look at a checklist we have put together for you to get started with ZappoTV. This should get you up and running (again) in no time.
Here we go!:
The Checklist:
1. Make sure that your connected TV or connected device (i.e. Western Digital TV Live, Popcorn Hour) is turned on. If you are using a media center solution such as XBMC or Xbox 360 (in Media Center Extender mode), make sure it is running;
2. Make sure that your iPhone/iPod/iPad is on the same network as the devices and media center solution you are using;
3. Launch the free ZappoTV application by selecting the icon on your iPhone/iPod screen;
(You may want to place the ZappoTV app icon on the app tray on your home screen for easy access).
4. Register/Login (e-mail address and password are the only requirement);
5. Select the play-out Device from the Devices Screen - The device(s) should appear underneath the "Currently Selected TV Playout" heading;
(The "Devices" Screen is where you see compatible devices you have in your home that can be “controlled” using the ZappoTV iPhone/iPad app).
6. Start browsing for content by selecting ”Browse” (the Browse button is at the left bottom of the screen).
If you encounter issues while using the app, you may want to do one or more of the following:
● Reset the device - Either select the reset from the connected device menu, use the ZappoTV to reset the unit, or unplug the device for 10-20 seconds to reset.
● Reset the ZappoTV application, Follow the following steps:
- Close the ZappoTV application;
- Double Click the Home Button on your mobile device;
- Hold down your finger on the ZappoTV icon in the running application tray;
- Select the Home Button to return to the standard view;
- Launch the ZappoTV application by selecting its icon on one of your application screens or tray on your home screen.
● Turn the Firewall Settings to "OFF" - In some instances, some of our users experienced an issue when trying to connect to the ZappoTV servers. This issue was resolved when the firewall setting on the router was changed to "off".
● Open Port 8042 - If you are getting the error that states: "The connection with the ZappoTV server timed out" it may be that you need to open port 8042. ZappoTV uses port 8042 for its webservices.
If you are still experiencing issues, please contact us.
Here we go!:
The Checklist:
1. Make sure that your connected TV or connected device (i.e. Western Digital TV Live, Popcorn Hour) is turned on. If you are using a media center solution such as XBMC or Xbox 360 (in Media Center Extender mode), make sure it is running;
2. Make sure that your iPhone/iPod/iPad is on the same network as the devices and media center solution you are using;
3. Launch the free ZappoTV application by selecting the icon on your iPhone/iPod screen;
(You may want to place the ZappoTV app icon on the app tray on your home screen for easy access).
4. Register/Login (e-mail address and password are the only requirement);
5. Select the play-out Device from the Devices Screen - The device(s) should appear underneath the "Currently Selected TV Playout" heading;
(The "Devices" Screen is where you see compatible devices you have in your home that can be “controlled” using the ZappoTV iPhone/iPad app).
6. Start browsing for content by selecting ”Browse” (the Browse button is at the left bottom of the screen).
If you encounter issues while using the app, you may want to do one or more of the following:
● Reset the device - Either select the reset from the connected device menu, use the ZappoTV to reset the unit, or unplug the device for 10-20 seconds to reset.
● Reset the ZappoTV application, Follow the following steps:
- Close the ZappoTV application;
- Double Click the Home Button on your mobile device;
- Hold down your finger on the ZappoTV icon in the running application tray;
- Select the Home Button to return to the standard view;
- Launch the ZappoTV application by selecting its icon on one of your application screens or tray on your home screen.
● Turn the Firewall Settings to "OFF" - In some instances, some of our users experienced an issue when trying to connect to the ZappoTV servers. This issue was resolved when the firewall setting on the router was changed to "off".
● Open Port 8042 - If you are getting the error that states: "The connection with the ZappoTV server timed out" it may be that you need to open port 8042. ZappoTV uses port 8042 for its webservices.
If you are still experiencing issues, please contact us.
